FAQ
The details that matter before your first send.
Clear answers about conversion, validation, delivery, and evidence.
- Is my PDF itself sent through Peppol?
- The structured UBL is the invoice. A PDF copy is not attached by default and never replaces the structured document.
- What if OCR reads a total incorrectly?
- Independent candidates are compared and deterministic calculations flag mismatches. Critical disagreements require your confirmation.
- Does accepted mean delivered?
- No. Accepted submission, network delivery, and recipient rejection are separate statuses.
- Can I send to any VAT number?
- No. The recipient must resolve to a Peppol participant that supports the required invoice document type and process.
- Is this a legal archive?
- Not in V1. Source retention and audit evidence are provided, but no certified legal-archive claim is made.
